Managing Team Members

Learn how to add, manage, and organize members in your organization account.

Organization Dashboard

As an organization administrator, you have access to powerful member management tools from your dashboard. Access these by logging in and navigating to the Organization section.

Adding Members

There are three ways to add members to your organization:

1. Add a Member Individually

1. Click "Add Member" in the organization section of your dashboard
2. Enter the person's first name, last name, and email
3. Provide their gender and date of birth
4. Save — they'll receive an email letting them know they've been added

2. Bulk Import (Recommended for Large Teams)

Upload CSV or Excel files to invite multiple members at once. See our Bulk Import guide for detailed instructions.

3. Programmatically via API

Add members from your own tools or HR system using an organization API key. See Manage Organization Users via API.

Viewing Members

From your dashboard, you can see:

• All active members in your organization
• Pending invitations that haven't been accepted yet
• Member details (name, email, join date)
• Participation status in conversation groups

Managing Invitations

Navigate to the "Manage Invitations" page to:

• View Statistics: See total invitations, acceptance rates, and average response times
• Resend Invitations: Send reminder emails for pending invitations
• Cancel Invitations: Remove invitations that are no longer needed
• Track Status: Filter by pending, accepted, or expired invitations

Member Details & Profiles

Open any member from your dashboard to view their details. Members manage their own profile, topics, availability, and other preferences from their account settings.

Removing a Member

To remove someone from your organization, email support@chorvia.com and our team will handle it for you. Removing a member excludes them from future group matching but does not delete their historical data.

Seats & Billing

Your organization may have a member limit; if you reach it, adding more members is blocked until the limit is raised — contact support to adjust it. All members are covered by your organization's subscription and are never billed individually.

Best Practices

• Regularly review pending invitations and resend or cancel as needed
• Use bulk import for large teams to save time and ensure consistency
• Track invitation status to improve your onboarding process
• Communicate clearly about Chorvia's purpose to new members

Troubleshooting

Member Didn't Receive Invitation

• Check that the email address is correct
• Ask them to check their spam folder
• Use the "Resend Invitation" button
• Contact support if issues persist

Can't Remove a Member

Make sure you have admin permissions. If you're an admin and still can't remove someone, contact support.