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Cancel Subscription

We're sorry to see you go. Here's how to cancel your subscription.

Cancellation Process

  1. Log in to your Chorvia account
  2. Go to Settings → Billing
  3. Click "Cancel Subscription"
  4. Select a reason for cancellation (optional but appreciated)
  5. Confirm the cancellation

What Happens After Cancellation

  • You'll retain access until the end of your current billing period
  • No refunds for partial months
  • Your account and history remain — cancelling only stops future billing and matching
  • You can permanently delete your account and data anytime from Settings if you wish

Important: Your subscription remains active until the end of your current billing cycle. No refunds are provided for partial periods.

Pausing Instead of Cancelling

Consider pausing your account instead of cancelling if you:

  • Need a temporary break
  • Want to keep your data and settings
  • Plan to return in the future

Contact support@chorvia.com to pause your account.

Reactivating Your Subscription

Changed your mind? As long as your subscription hasn't fully lapsed, you can turn it back on:

  1. Log in to your account
  2. Go to Settings → Billing
  3. Click "Reactivate Subscription"
  4. Update your payment method if needed

For Organization Accounts

Organization plans are managed by the Chorvia team. To cancel or change your organization's plan, contact support@chorvia.com. When an organization's term ends, its members can no longer join meetings, but their accounts and history are preserved.

Before You Go: We'd love to hear your feedback! Email us at support@chorvia.com to let us know how we can improve.