Cancel Subscription

We're sorry to see you go. Here's how to cancel your subscription.

Cancellation Process

1. Log in to your Chorvia account
2. Go to Settings → Billing
3. Click "Cancel Subscription"
4. Select a reason for cancellation (optional but appreciated)
5. Confirm the cancellation

What Happens After Cancellation

• You'll retain access until the end of your current billing period
• No refunds for partial months
• Your data is retained for 30 days in case you want to return
• After 30 days, your conversation history is permanently deleted

Pausing Instead of Cancelling

Consider pausing your account instead of cancelling if you:

• Need a temporary break
• Want to keep your data and settings
• Plan to return in the future

Contact support@chorvia.com to pause your account.

Reactivating Your Account

Changed your mind? You can reactivate within 30 days:

1. Log in to your account
2. Go to Settings → Billing
3. Click "Reactivate Subscription"
4. Update your payment method if needed

For Organization Accounts

Cancelling an organization account will:

• Immediately stop all member matchings
• Notify all members via email
• Require admin authorization
• Archive all organization data