← Back to Support
Update Payment Method
Keep your payment information current to avoid service interruptions.
Updating Your Card
- Log in to your Chorvia account
- Click on your profile icon and select "Settings"
- Navigate to "Billing" or "Payment Method"
- Click "Update Payment Method"
- Enter your new card details
- Click "Save" to update
Security: All payment information is encrypted and processed through our secure payment partner. We never store your full card number.
Replacing Your Card
You can update or replace your credit or debit card from the same billing settings page at any time.
Failed Payments
If a payment fails:
- You'll receive an email notification
- Our payment processor automatically retries the charge
- Until payment succeeds, you won't be able to join meetings
- Update your payment method to restore access
Billing Address
Make sure your billing address matches the address on file with your card issuer to prevent declined charges.
For Organization Accounts
Only organization administrators can update payment methods. Contact your admin if you need to update billing information.