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Update Payment Method
Keep your payment information current to avoid service interruptions.
Updating Your Card
- Log in to your Chorvia account
- Click on your profile icon and select "Settings"
- Navigate to "Billing" or "Payment Method"
- Click "Update Payment Method"
- Enter your new card details
- Click "Save" to update
Security: All payment information is encrypted and processed through our secure payment partner. We never store your full card number.
Changing to a Different Payment Type
You can switch between different payment methods (credit card, debit card, bank account) from the same billing settings page.
Multiple Cards
You can save multiple payment methods and set one as your default. The default method will be charged for your subscription.
Failed Payments
If a payment fails:
- You'll receive an email notification
- We'll retry the charge after 3 days
- After 3 failed attempts, your account may be suspended
- Update your payment method to avoid service interruption
Billing Address
Make sure your billing address matches the address on file with your card issuer to prevent declined charges.
For Organization Accounts
Only organization administrators can update payment methods. Contact your admin if you need to update billing information.